FAQ

Are pain relief topicals healthy for me?

The problem with pain relief topicals and creams is that the relief is not permanent and you have to keep applying them.

This means these topicals need to be healthy for your body and skin. Using a product with harsh chemicals or non-natural ingredients could have long term negative effects on your body.

That is why we sell an all natural pain relief product that you can use continuously throughout the day as much as you want without any negative side effects. We strived to come up with the best all natural, safe topical on the market. We recommend using the product 3-4 times daily even when you aren’t in pain as it is much easier to prevent pain then take it away.

Which works better, the cream or the roll on?

People argue all day which is better the cream or the roll on. These products contain basically the same ingredients so in theory should work the same. Honestly, it is a preference on how you like to apply topicals. The roll-on gel is thinner, absorbs faster and was designed to be mess free. We recommend it for hard to reach places like your back. The roll-on is great for on-the-go throughout your day. The cream is a thicker constancy and you are able to scoop a larger amount out if you wanted to target a larger area. We recommend using this in the morning and at night. At the end of the day our products come with a full 365-day money back guarantee so you can try either or both risk free to see what works best for you.

What’s the difference between the 500mg CBD topicals and the 1500mg CBD topicals?

The 500mg is amazing. It's what our brand started with.

We have had amazing reviews and we recommend all our customers to start with the 500mg cream or roll on. Over time, we had some CBD loving customers that asked if it was possible to make an even stronger formula. We listened and came out with a 1500mg CBD formula that had same ingredients, but 3x the amount of CBD. Sure enough, people seem to like the 1500mg CBD topicals better, even though the 500mg topicals work perfectly fine. Either way our products come with a full 365-day money back guarantee so you can try either risk free.

What is the proper way to use Hemp Emu Topicals?

It is important to use our product 3-4 times a day until the pain is gone. Once gone we recommend using the product a couple times a day to keep the pain away. It is important to apply product when not in pain so always start in the morning, use throughout the day, then again at night. It is much easier to prevent pain then it is to take it away. For best results, use with a CBD tincture to help CBD build in your system.

What are the Hemp Emu CBD Tinctures?

Our tinctures contain CBD, hemp seed oil, and MCT. They are to be taken orally with a meal. Typically, we recommend the 1,500mg for most new users, then you can upgrade to the 3600mg later on if needed. We also have an amazing 365 money back guarantee so if you ever want, you can send your 1500mg back for a refund or credit towards an upgrade you so there really is no risk to you

Will CBD work for me?

CBD has been researched to help with most chronic pains, arthritis, inflammation, nerve damage, muscle aches, joint discomfort and most body pains. Everybody is different and reacts differently to CBD. Some people need a higher dose of CBD than others for same effects. This can be due to body type, weight, tolerance and a number of variances. That is why we have a 365 day money back guarantee. —not just a tiny sample like you get from others—before deciding whether or not HEMP EMU provides effective pain relief for you.

Whats the difference between hemp and marijuana?

Since all the recent law changes the government has decided that if a plant has THC it is considered a marijuana plant. If it contains less than .3% THC and has high CBD it is considered Hemp.

Will hemp products make me fail a drug test?

Now this gets a little more complicated because it draws a question of how much hemp can you take before it shows up on a drug test. It comes down to how they extract the CBD from the hemp plants. We use CBD isolate in all our Hemp Emu products so that way there is NO THC what so ever in our products.

Will Hemp Emu show up on a drug test?

We use CBD isolate in all our products, which isolates pure 99.9% CBD molecule. Our extracts test at 0% THC, and we have full lab test links at the bottom of each product description. All in all, you can use as much Hemp Emu as you want without it showing up in a drug test.

What is full spectrum, broad spectrum and hemp seed oil?

Hi, Full spectrum means it has all of the cannabinoids from the hemp plant INCLUDING but not limited to THC. Broad spectrum means it has everything but THC. And Isolate means it ONLY has CBD. Some companies do not use these terms properly and it is important to read their test results.

Full spectrum means it has all of the cannabinoids from the hemp plant INCLUDING but not limited to THC. Broad spectrum means it has everything but THC. And Isolate means it ONLY has CBD. Some companies do not use these terms properly and it is important to read their test results. Hemp seed oil has ZERO THC and ZERO CBD it is a mild anti inflammatory that we also use in our formula.

What Does Emu Oil Do?

Our topical products are made with emu oil which opens up the pores of your skin to allow the CBD and other ingredients to penetrate the skin in around 15 minutes, this classifies it as a transdermal. However due to FDA regulations we are not permitted to say if something WILL work for everyone. Hope this helps, please let me know if you have any further questions.

Where do you source your Emu Oil?

Our topicals contain emu oil certified by the American Emu Association.It is a great natural ingredient that acts as a transdermal, opening your pores allowing for faster deeper penetration.It also promotes anti-inflammatory properties.

Do you have a refund policy or money back guarantee?

To give you a risk-free way of trying all of our wonderful products, we offer a 365-day money back guarantee —not just a tiny sample like you get from others. We encourage people in chronic pain to use the product 3-4 times a day until the pain is gone.

The level of pain will depend how much CBD needs to build up in the targeted area.

We encourage some people to use an entire bottle before deciding whether CBD is right for them.

Do you take phone orders?

We can help you checkout over the phone at tel:800.420.2127 Monday thru Friday 9am to 5pm eastern time.

How To Apply A Discount Code?

Copy and paste that code into the discount code box at payment method checkout page, or click the box in your email and it should automatically apply.

Just type that code in and on the next page you should see the discount applied.

Can I Share A Discount Code?

Sharing discount codes is prohibited. We encourage everyone to sign up for our newsletter to receive a discount code. You can find the sign up form at the bottom of our website.

Why doesn’t your site take my Amex Card?

Unfortunately, AMEX refuses to work with CBD companies. We know how frustrating it is and thank you for understanding. We hope they will allow us accept AMEX in the coming weeks, until then please use another card.

What products do you have for sale?

Here are all of our products to purchase here: https://www.hempemu.com/collections/frontpage

we can help you checkout over the phone at tel:800.420.2127 Monday thru Friday 9am to 5pm eastern time.